About

Brookline Public Relations is one of Canada’s leading boutique public relations agencies.

Swift and skillful, perceptive and resourceful, we are a team of uniquely talented PR, marketing, and design professionals. We are driven by our desire to think outside the box and deliver newsworthy and memorable moments. We offer fresh ideas and customized strategies that bring your brand to life.

Our team hails from across all industries, bringing diverse experience and expertise that make our clients unstoppable. We challenge ourselves to continually redefine new industry standards of excellence because “good enough” isn’t good enough for us.

Our Team

Shauna MacDonald
Founder and Principal
Shauna MacDonald
Founder and Principal

Fearless leader, client counselor, urban rapper

Shauna is a PR powerhouse. When she announced she was opening her own firm, the consistent response was “It’s about time!” Known for her unique approach and breadth of experience, Shauna provides strategic public relations expertise to companies of all sizes throughout North America.

Prior to starting Brookline, Shauna was Vice President and Managing Director of Western Canada for an international public relations firm, as well as the Marketing Communications Practice Leader for its Canadian operations. Shauna has been at Brookline’s helm for 18 years and has cultivated long-standing client relationships and developed game-changing campaigns across all major business sectors.

What is your PR Superpower?

Memory Maven – there isn’t a name, detail or date that Shauna can’t pull up at the drop of a hat!

Kelsie Wolfe
Office Manager & Executive Assistant
Kelsie Wolfe
Office Manager & Executive Assistant

Adventurer, office mcgyver, hockey enthusiast

Kelsie comes to Brookline PR with more than 10 years of administrative experience, coordinating the daily operations and overall success of several office operations in both the energy and cannabis industries. She has excellent communications skills, which have been an asset in her ability to build and maintain strong relationships with coworkers, vendors, and clients alike. Her organizational capabilities and talent to prioritize tasks and meet deadlines has established her as the go-to office guru. Always one to never stop growing, she loves the dynamic and hustle of agency life.  Kelsie’s perfect day outside the office always involves views from Canada’s most beautiful mountain peaks and a great cup of coffee.

Kelsie’s superpower is her ability to see smoke and problem solve before it becomes a fire.

Lisa Libin
Managing Director
Lisa Libin
Managing Director

Multitasker, talented wordsmith, big box thinker

Lisa may be small, but she loves to think BIG, seeing potential opportunities for clients in areas they might not have thought of before. Her passion for her work means she takes on everything in full-force and she has a great impact on those who work with her. With a background in crisis communications and digital strategy, Lisa loves finding creative ways to help companies fight through the media clutter to make an impact. When she’s not checking out the online world, she can be found in the real world cozied up with a book.

What is your PR Superpower? 

Teleportation – being able to expertly manage multiple teams and projects at any given moment!

Leanna Kruk
Group Vice President
Leanna Kruk
Group Vice President

Creative strategist, amateur chef, eternal optimist

Enthusiastically laughing her way through life, Leanna started her career in agency working for a variety of top-rated PR firms and associated clients. Leanna is always seeking the next big idea for her clients and isn’t afraid of a challenge to ensure her ideas become a reality. Continually pushing the status quo, Leanna strives to provide her clients with fresh, creative and out-of-the-box suggestions to generate interest and buzz in an increasingly complex media landscape. As an account lead for many of Brookline’s clients, she knows the value of listening to a good joke, but also having one handy to share for a daily dose of humour. 

What is your PR Superpower? 

Creative Adventurer – expect the unexpected when it comes to engaging, out-of-the-box campaigns and ideas!

Amanda Upshaw
Group Director
Amanda Upshaw
Group Director

Amanda’s experience spans both the private and public sectors from pioneering startups to large organizations and everything in between. She has spent much of her career in the dynamic world of agency, with a knack for navigating the ever-evolving landscape of public relations. Amanda believes in the continuous pursuit of personal and professional development – always trying to do better and be better.

She tackles every new challenge with enthusiasm and has a relentless passion to deliver exceptional results. She never underestimates a good brainstorming session with her team and has never met a dog she didn’t like. 

What is your superpower?

Detective Prowess – learning a lot about any given topic in a short amount of time.

Richard Bartrem
Brand and Communications Strategist
Richard Bartrem
Brand and Communications Strategist

Brand magician, master strategist, thought provoker

A native of Montréal and fluent in both English and French, Richard Bartrem is a seasoned marketing and communications executive with over 35 years of proven leadership and management experience. 

As the former Vice-President, Communications, Brand and Community Investment for WestJet, 

Richard’s communications work includes strategy development, as well as issues and crisis management in one of the most dynamic, fast-paced and media intense global industries. Richard led a variety of teams while launching numerous brand campaigns, including WestJet’s annual Christmas Miracle.  At Brookline, Richard applies his valuable experience and boundless energy to strategy conversations, big picture thinking and compelling storytelling to help grow strong brand identities for our clients. 

What is your PR Superpower? 

Seeing the silver lining in every situation. 

Punita Nagewadia
Senior Graphic Designer
Punita Nagewadia
Senior Graphic Designer

Designer, Innovator, Minimalist  

Punita is a creative graphic designer with a passion for all things design. A graduate from the University of Calgary with a Fine Arts degree, she has worked with various industries from agencies to home builders. Saying goodbye to a structured career path, Punita found her true passion for design as an on-demand graphic designer who boasts professional design experience in brand design, logo design, print and digital. 

What is your Design Superpower?

Imagination – Pushing pixels until a design is perfect

Laila Adam
Indigenous Relations & Social Responsibility Specialist
Laila Adam
Indigenous Relations & Social Responsibility Specialist

Strategic thinker, dynamic leader, political junkie

With experience in both the public and private sectors, Laila Adam has committed her career to building sustainable capacity in Indigenous communities. Laila has established an unmatched reputation for her expertise in building programs that focus on ‘win-win’ relationships for communities, governments, and corporate clients across the country.

With Brookline, Laila works with clients to align progressive and Indigenous values with their business objectives.

Within this field, Laila recognizes there is no ‘one-size-fits-all’ technique for any project, which has solidified her experiential approach: Thriving in complexity and embracing the challenging social responsibility that drives Indigenous relations.

What is your PR Superpower?

Animator Extraordinaire – she turns ordinary into extraordinary!

Susan Soprovich
INVESTOR RELATIONS SPECIALIST
Susan Soprovich
INVESTOR RELATIONS SPECIALIST

Creator, strategic thinker, numbers whiz

Susan thrives on challenges and making order of chaos. With over two decades of financial communications expertise across industries, Susan is a nimble communications powerhouse who uses creativity and knowledge to identify unique solutions for investor relations (IR) clients.

With Brookline, Susan applies her concentrated knowledge of IR for clients striving to be heard in public markets. She can then slide effortlessly into the PR realm getting stories heard above the noise. Susan’s passion for communications is equaled by her love of theatre – behind or in front of the curtain. Whether with a script, a paintbrush or a pen, Susan brings enthusiasm and creativity to every project!

What is your PR Superpower

Quick Change Artist – wears several diverse hats at once for creative solutions across industries and professions.

Jessica Moran
SENIOR PR STRATEGIST – TORONTO
Jessica Moran
SENIOR PR STRATEGIST – TORONTO

Innovative strategist, community connector, marketing expert

Jessica is a dynamic communicator who thrives on the fast-paced nature of public relations. Jessica’s innovative strategies have been featured in top-tier media outlets where she has successfully managed campaigns in the energy, healthcare, fashion and beauty, technology, nonprofit, government and commercial development sectors.

Her expertise in crisis communications has seen her navigate complex situations with poise and precision and her experience in marketing and influencer collaborations has driven successful campaigns and elevated brand presence.

When she’s not crafting compelling narratives or collaborating with her talented colleagues, Jessica can be found spending time with her close-knit family, or volunteering and advocating for special needs, autism, and neurodiverse causes. 

What is your PR Superpower?

Unearthing hidden stories and giving a voice to the unheard.

Wendy Agudelo
SENIOR PR STRATEGIST – US
Wendy Agudelo
SENIOR PR STRATEGIST – US

Disruptive brand evangelist, retired journalist, kindness ambassador

Hailing from the hometown of Brookline Public Relations’ namesake, Boston, Wendy’s Public Relations career began in Silicon Valley’s technology corridor and evolved within Boston’s 495 beltway. Her innovative communications strategies helped a Kickstarter-backed company achieve 200 per cent above goal funding, and landed clients as guests on national daytime (TODAY, Kelly Clarkson, Good Morning America) and evening (NBC Nightly News, CNBC, CNN) news programs. Wendy has also earned public relations accolades for campaigns including Verizon Wireless’ “Can you hear me now…good!” Test Man campaign and Lasagna Love, a viral community impact movement supported by more than 45,000 volunteers across all 50 states in America, Australia, and Canada. A natural born storyteller, Wendy is also an award-winning journalist, whose broad-reaching voice on inclusion and special needs topics, helped bridge editorial content and the underserved special needs community.

When not collaborating with disruptive brands and Brookline’s talented team of communicators, Wendy can be found in her kitchen whipping up seasonal New England favorites like clam chowder and whoopie pies, or outdoors discovering hidden gems and hiking trails with her family.

What is your PR Superpower?

Uncovering the most creative story angles and compelling brand narratives.

Louis-Philippe Dorais
Bilingual Communications Specialist
Louis-Philippe Dorais
Bilingual Communications Specialist

Technical translator, culture connector, sports aficionado

Louis-Philippe Dorais is based in Montreal, Quebec and manages Brookline’s French and bilingual communications needs. Louis-Philippe got his public relations start with the Canadian Football League’s Montreal Alouettes where he was Director of Communications and led all proactive and reactive organization, team and player communications. He then became Tennis Canada’s Director of Communications and Marketing where he led public relations and executed all tournament and player communications. He spent two years with the Formula 1 Grand Prix du Canada team as the President and CEO’s Advisor and Chief of Press. Louis-Philippe also has public affairs experience with his time as Director of Communications for the City of Laval, Quebec. Today, he is a highly sought after communications and marketing consultant and manages Brookline’s clients’ bilingual communications needs.

Sarah Ferguson
Account Executive
Sarah Ferguson
Account Executive

Collaborative Extrovert, Media Maven, Political Buff

A graduate of Mount Royal University, Sarah is an ambitious self-starter willing to tackle any challenge thrown her way. With a background in media relations, crisis communications and social media strategy, Sarah’s experience spans across industries, including economic development, financial services, and food and beverage. She is driven to deliver creative public relations solutions rooted in tangible results.

What is your PR Superpower?Composure: Whether it’s handling a crisis, media storm, or multiple projects, Sarah remains calm under pressure.

Bret Crowle
Account Coordinator
Bret Crowle
Account Coordinator

With a professional portfolio spanning crisis communications and reputation management to community engagement planning and strategic campaign building, Bret brings a variety of experience to the Brookline team. Coupled with in-depth experience working in the municipal government and non-profit sectors, Bret provides solid expertise and hands on knowledge to her clients.  

Always one to jump into the action, Bret is keen to take a creative approach (she attributes this to being an artist) to tackle challenges. She is committed to providing both tangible solutions and results for identified communications needs, no matter the ask. An avid storyteller and hand-talker, Bret is passionate about building authentic connections with team members and clients to ensure that all perspectives are not only conveyed, but also heard. When not on the job, Bret can be found turning everything into a song, plunking on her piano and writing poetry.

PR Superpower

X-Ray Editing Vision – From comma splices to those pesky extra spaces that slip into copy, Bret can comb through and pick out the smallest mistakes!

Three descriptor words

Research aficionado, Published poetess, Office playlist curator

Haylie Huber
Account Coordinator
Haylie Huber
Account Coordinator

Critical thinker, detail dazzler, solution architect

Haylie comes to Brookline with a diverse portfolio of professional experience in the private, crown and municipal sectors, having worked in the agriculture and energy industries, as well as municipal government communications. Her portfolio encompasses a combination of paid and earned media tactics, strategic writing, event planning and more.

Never shying away from a challenge, Haylie provides a detail-oriented approach to solve problems in a strategic and creative way. She is passionate about providing high quality service and even higher quality results to Brookline’s clients, working with a goal-driven mindset.

PR superpower:

Super strategist – Haylie plays for the end game, always considering strategy in the long term because it’s a marathon, not a sprint. 

Amy Theriault
PR Assistant
Amy Theriault
PR Assistant

Relationship builder, content creator, coffee enthusiast

Amy comes to Brookline with a wealth of hands-on experience in marketing and social media and has a keen interest in digital marketing and content creation. She has worked with various organizations to enhance their online presence, drive engagement and achieve their business goals. As a recent graduate from Mount Royal University with a degree in public relations, Amy has a passion for media relations and digital storytelling, immersing herself in the art of crafting compelling narratives. 

Her enthusiasm is as strong as her morning coffee. She tackles any task or opportunity that comes her way with readiness and excitement. Amy thrives in a fast-paced work environment and recognizes the crucial role of fostering genuine connections and networking. 

What is your PR superpower?

Juggler Extraordinaire –  Amy can juggle multiple projects and priorities without breaking a sweat.

Olivia Roest
Intern
Olivia Roest
Intern

Ambitious communicator, avid photographer reporting mastermind

Olivia arrives at Brookline armed with a treasure trove of expertise in crafting compelling content and eye-catching graphics honed through her history of work experience in the realm of sports and entertainment.

As a former post-secondary athlete, Olivia made it her goal to continue pursuing her passion in athletics with public relations. During her first two years at Mount Royal University, Olivia worked closely with the collegiate hockey teams, curating and designing social media graphics, interviewing players to craft website content, as well as drafting and implementing internal and external communications for staff and coaches.

Known for always being ready to take a picture and having a caffeinated drink on her desk, Olivia is motivated to foster deep connections with everyone she meets through active listening and strategic problem solving. She provides capitative writing and can think fast on her feet in difficult situations, all while cracking a joke or two to make the team smile.

As she heads into her last year at MRU in the fall, Olivia is excited to bring her academic knowledge to the Brookline team!

PR Superpower: 

The Picasso of social media- Loves to show her creative side through Instagram posts and reels!

Shahd El-Gozouli
Intern
Shahd El-Gozouli
Intern

Community connector, content strategist, matcha-minded 

As a recent graduate of Mount Royal University, Shahd joins Brookline with enthusiasm and a readiness to make an impact. With a strong interest in copywriting, influencer relations, and crisis communications, she’s prepared to take on any challenge with a positive outlook. With her, she brings experience in stakeholder communications, content development, email marketing and event planning support. 

Shahd is passionate about building connections and values every opportunity to foster meaningful relationships by demonstrating empathy and authenticity. Her background in customer service has fueled her excitement for fast-paced environments, and she’s set to dive in—matcha in hand. 

What is your PR superpower? 

Tech savviness — Shahd can quickly analyze and master any software or platform. 

Our Commitment

Brookline endeavours to advance equity, diversity, and inclusion in all aspects of our company culture, the ideas we generate, the services we offer, and the industries we serve.  

Guided by our four pillars – Fresh, Solid, Creative and Professional – we believe that diversity drives innovation and that an inclusive workplace fosters a sense of belonging and enhances our ability to serve our clients and communities effectively.

Brookline strives to create a culture where all voices are heard and valued, cultivating an environment where everyone feels safe to express their true selves and contribute to their fullest potential.

Our Network

We are proud to call Alberta home but also work with a global network of affiliate agencies to support our clients anywhere, anytime. You won’t find a one-size-fits-all approach with us. Each market, like each client, is distinct.

We utilize our network and deep understanding of key media markets to ensure that, wherever you are, your message is being communicated to the right people, at the right time.

Our current affiliates are located in the following cities:

  • Edmonton
  • Vancouver
  • Toronto
  • Montreal
  • Boston
  • New York
  • Los Angeles
  • London, UK

Our Community

We are fiercely committed to supporting our community. From volunteer activities and mentoring PR up-and-comers to working with valued pro-bono clients, we are constantly looking for ways to give back.

  • Pro-Bono

    We tirelessly go the extra mile and deliver impactful results for our pro-bono clients. Each year, we work to push boundaries and create cutting-edge campaigns for a number of not-for-profit organizations that are close to our hearts.

  • Volunteering

    We are passionate about making a difference. We work with students from Canada’s top post-secondary institutions to provide hands-on learning experiences. We love making ourselves available to perform mock interviews, guest lectures, and presentations.

Our Awards

We are humbled to be recognized locally, regionally, and nationally for our outstanding PR campaigns, communications strategies, and business acumen. These awards and accolades include:

PR in Canada – Women in Communications, Marketing and Technology Awards
2020
Winner | Executive or Manager of the Year – Lisa Libin
Winner | Account Director or Supervisor of the Year – Leanna Kruk
Winner | Agency Account Manager of the Year – Amanda Upshaw
PR in Canada – Women in Communications, Marketing and Technology Awards
2019
Winner | Founder – Shauna MacDonald
Winner | Account Director of the Year – Leanna Kruk
EY Entrepreneur Of The Year 2019 Prairie Region
2019
Finalist
+ See All

“Backwoods Energy Services has worked with Brookline on many initiatives in recent years. We appreciate their expertise within the energy sector, and have assisted us with event management and media relations.

Brookline is a strong, versatile partner and we trust them for our communications needs.”

Chief Tony Alexis
Alexis Nakota Sioux Nation

“Brookline PR has been a key partner in helping us build a communications strategy to drive awareness for Harvest throughout the Canadian Prairies. They quickly learned our
business, our language and our brand. Their media relationships have been instrumental in driving coverage for us in our priority markets.”

Chris Simair
Co-founder, SkipTheDishes, and Managing Director, Harvest

“I have had the pleasure of working with Brookline Public Relations for the past four years specifically on ICE District and Rogers Place Arena in the capacity of media relations, crisis and issues management and event planning. No one works harder or executes to the detail that this team does. Brookline is stellar when dealing with C-suite executives and has solid media contacts, I would highly recommend their services.”

Tim Shipton
SVP of Corporate Communications & Government Relations, ICE District, Oilers Entertainment Group